Terms and Conditions

  1. The instructor will make his/her services as an instructor available to the pupil for the sole purpose of giving the pupil driving tuition at the rate per lesson for the pre-arranged time agreed.
  2. In the event the pupil fails to give the instructor a minimum of two full working day’s (48 hours) notice cancelling any lesson, the pupil shall be liable for the lesson fee in respect of such lesson.
  3. The instructor will try to give the pupil as much notice as possible in case the instructor can not attend the lesson. If the instructor is unable to attend for a specific appointment, or in the event of a mechanical breakdown or other cause, the instructor reserves the right to re-arrange the lesson to a time convenient to both parties.
  4. The instructor will carry motor vehicle insurance covering the pupil whilst driving the tuition vehicle accompanied by an instructor or a Driving Standards Agency examiner.
  5. The lesson fee will be paid in full at end of, or in advance of, each lesson.
  6. The student must reach a standard considered safe by their driving instructor before being allowed to take the tuition vehicle on the Driving Test. The decision of the instructor providing the tuition vehicle for the test will be final. This would be in the interest of safety of other road users and the examiners conducting tests on behalf of the DSA (Driving Standards Agency).
  7. Routes 2 Driving School shall not be liable for any losses incurred be the candidate in the event of a tuition vehicle being refused by the instructor because the candidate is not ready for the practical test.
  8. The student should ensure that they have the correct documentation for attending the driving test, this includes both parts of your driving licence which is the photo card and the counter part. (If you hold the old style paper licence only, you are able to use your passport). Failure to provide these would result in the Test not being conducted by the DSA. However, payment for the tuition vehicle for test purposes will still be retained by the instructor.
  9. The driving school will give 1 hour free for the 2nd test in the event of you having to re-sit your practical driving test, providing that you have taken the recommended hours of tuition after your first test.
  10. One hour lesson price is £27 but we do offer discounts for block bookings of 10 or 20 hours.
  11. The pupil is entitled to a full refund if they are not satisfied with our services for any reason. (In this case the tuition hours already used up will be calculated at the hourly rate of £27 per hour and the remainder shall be refunded to the pupil in full).
  12. The student should have a valid driving license for the class of vehicle they are learning to drive and they should provide this on the 1st driving lesson to be inspected by the instructor.
  13. The instructor reserves the right to terminate a lesson in the event of a pupil behaving in the case of abusive or aggressive behaviour but the pupil will still be charged for the respective lesson.
  14. The instructor has the right to refuse tuition in the event the instructor suspects the pupil to be in an unfit state or under the influence od drugs or alcohol but the pupil will still be charged for the lesson.
  15. The 90 percent pass rate is calcullated from test taken between 23rd November 2012 to 28th of February 2013.
  16. Mr Nirmal (Nim) Orakh, trading as Routes 2 Driving School, can be contacted at 87 Staplehurst, Bracknell, RG12 8DD.

Privacy Policy

This privacy policy sets out how Routes 2 Driving uses and protects any information that you give Routes 2 Driving when you use this website.
Routes 2 Driving is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Routes 2 Driving may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18/03/2014.

What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at info@routes2drivingschool.co.uk.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.